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Secure transactions thanks to reliable encryption technology

Since the verification number - unlike name, validity period and card number - is not shown on payment receipts, the verification number is not stored in our system and must be entered every time you place an order.

VISA, MasterCard, Diners Club and JCB

The verification number on your VISA, MasterCard, Diners Club or JCB card is on the reverse side. It consists of the last three numbers in the signature field.

Verification number on American Express cards

On American Express cards, the verification number is a four-digit code on the front side. It can be found above the credit card number on the right side.

Certified security
Encrypted storage and processing of credit card payments is handled by our payment service provider:
Payone GmbH
Lyoner Straße 9
60528 Frankfurt am Main
All security procedures widely used by banks such as 3-D Secure and two-factor authentication are supported.
For further details, please see our privacy notice

How does giropay work?

At the end of the booking process you will be redirected to the giropay payment service via a secure connection. There you can choose how you want to pay. You then confirm the payment and receive your booking confirmation. In order to pay with your user name and password, you will need to authorise this in the online banking system of your banking institution. If you would like to pay without prior registration, you will need your login details for online banking.

If you are eligible to a refund in accordance with the terms and conditions, it will be made directly to your current account.

What is PayPal?

PayPal is integrated directly into the booking process and can be used for online and mobile phone tickets booked on the website. All you need is a login for PayPal, which you can set up during booking if you have not already done so.

How does PayPal work on

  • Enter your travel connection as usual and simply select "PayPal" as your payment method during booking.
  • You will automatically be transferred to PayPal.
  • Log in to PayPal using your registration details and confirm the payment. Your bank details or credit card number are stored in your PayPal account. This means that the information is not sent anywhere when you make your payment.
  • If you do not yet have a PayPal account, you can register for one at this point and then use the account immediately.
  • We will confirm the booking for you.

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